What is Connect 2 Black Orlando?

Connect 2 Black Orlando is a dedicated directory platform that showcases black-owned businesses in Orlando, providing a space for these businesses to gain visibility and for consumers to support local, black-owned enterprises.

How can I find a business on Connect 2 Black Orlando?

You can search for businesses by name, category, or location using our Search C2BO page. Alternatively, you can browse through our categories to discover new businesses in various sectors.

Is there a mobile app available for Connect 2 Black Orlando?

Currently, Connect 2 Black Orlando is accessible via web browsers on both desktop and mobile devices. We are working on developing a mobile app to make accessing the directory even easier.

How do I suggest a business to be added to the directory?

If you know a black-owned business that should be featured, please contact us directly with the business details or refer the business owner to add their listing. 

Are all the businesses listed on Connect 2 Black Orlando black-owned?

Yes, our directory is exclusively for black-owned businesses. We verify the ownership of each business before listing to maintain the integrity of our mission.

Is there a cost to use the directory?

Accessing and searching the directory is completely free for users. Business owners looking to list their businesses can choose from our range of packages, including a free option and premium paid services for enhanced visibility and features.

How is the directory curated?

Our directory is curated with care by our team. Each listing submission undergoes a review process to ensure accuracy and compliance with our guidelines. We also rely on community feedback to keep listings up-to-date and accurate.

Can I leave reviews for businesses I’ve interacted with?

Absolutely! We encourage users to share their experiences by leaving reviews on business listings. Your feedback not only helps other users make informed decisions but also supports businesses in maintaining high standards of service.

Q1: What payment methods are accepted for premium listings?

We accept all major credit cards via Stripe and PayPal for premium listing subscriptions. Payments are processed securely through our online payment processor, Stripe. Learn more about them here.

Q2: How do I cancel my premium listing subscription?

A2: You can cancel your subscription at any time through your account settings. Once canceled, your listing will revert to the basic package at the end of the current billing cycle.

Q3: Will I receive a refund if I cancel my subscription mid-cycle?

A3: Refunds are typically not provided for mid-cycle cancellations, but you will retain access to your premium features until the end of the billing period. Contact our support team for specific inquiries.

How do I reset my password?

If you’ve forgotten your password, use the “Forgot Password” link on the login page. You’ll receive an email with instructions to reset your password.

How can I update my business information?

Log in to your account, navigate to your listing, and select “Edit” to update your business information, such as address, contact details, and business description.

How do I upgrade to a premium listing?

To upgrade, log into your account, go to your current listing, and select the option to upgrade. You’ll be guided through the selection of a premium package and the payment process.

How can I add my business to the directory?

To add your business, simply navigate to the Add A Listing page on our website. Fill out the form with your business details, choose your preferred listing package, and submit. Our team will review your submission and, if all criteria are met, your business will be listed.

Can I list multiple businesses under one account?

Yes, depending on your Listing Package, you can manage multiple business listings under a single account. Simply add a new listing for each business you wish to include.

Can I update my listing information after submission?

Yes, you can update your listing information at any time. Log in to your account, go to your listing, and select the “Edit” option. Make the necessary changes, and save them. Updates will be reviewed and reflected on the site within 24 hours.

What should I do if I find incorrect information on a listing?

If you come across any inaccuracies, please report them using the “Report” button on the listing page or contact our support team directly.

How does Connect 2 Black Orlando protect my personal information?

We prioritize your privacy and security, implementing robust data protection measures to safeguard your personal information from unauthorized access.

Will my contact information be shared with third parties?

No, we do not share your personal contact information with third parties without your consent. Please review our Privacy Policy for more detailed information.

Can I control who sees my business listing?

Your business listing is public to maximize visibility, but you can control the information displayed in your listing to ensure your privacy and security.